Terms of Service

Welcome to Ryuko AI (referred to hereinafter as the "Service", "App", or "Platform"). This End-User License Agreement and Terms of Service (the "Terms", "Agreement") constitute a legally binding, enforceable contract between you, the user (the "User", "you", "your"), and the independent individual software developer of Ryuko AI (the "Developer", "we", "us", "our").

1. DEVELOPER STATUS & NON-CORPORATE NATURE

The Service is operated and provided strictly in the capacity of an independent, individual software developer (a natural person). No corporate entity, partnership, joint venture, enterprise conglomerate, or LLC structure exists under or is affiliated with the brand "Ryuko AI". Consequently, all contractual obligations, liability caps, and legal disclaimers are bound to the individual developer as a natural person. This Platform is an independent software project offered as an interactive generative AI social roleplay environment for entertainment purposes only.

1.5 SOCIAL PLATFORM FEATURES & USER INTERACTIONS

Ryuko AI is a dual-purpose platform combining AI-powered character roleplay with a social network layer. By using the Service, you acknowledge and agree to the following:

• Public Profiles: Your display name, profile avatar, biography, and any public characters you create are visible to all registered users. You are solely responsible for the content you publish on your public profile.
• Follow System: You may follow other users and be followed by others. Your follower/following count is publicly visible. You may block any user at any time through their user profile page.
• Direct Messaging (encrypted): You may send and receive encrypted direct messages and group messages with other users. Messages are stored encrypted and decrypted on our servers for delivery. By initiating or participating in a DM conversation, you consent to your messages being stored in encrypted form on our servers for the duration of the conversation.
• Content Feed & Posts: Posts, character shares, and community content you publish are visible to other users of the Platform. You are solely responsible for all content you publish and must ensure it complies with the Community Safety Standards in §7.
• Online Presence: Your real-time online status may be visible to users you have interacted with. This feature cannot be disabled in the current version of the Platform.
• Content Reporting: You may report any user, character, message, post, or comment that violates these Terms using the in-app report function. Reports are reviewed by the Developer's moderation process and may result in content removal or account termination.
• Public Characters & Character Sharing: Characters you create and set as "public" are discoverable and usable by other registered users of the Platform. You retain ownership of your original creative input but grant the Developer and other users a license to interact with and use these characters within the Platform (see §5-B for full UGC license terms).

2. ELIGIBILITY AND MULTI-TIERED AGE RATINGS (18+ MANDATORY)

We enforce strict compliance parameters in accordance with international application store policies (Google Play Store, Apple App Store) and international youth protection regulations (COPPA, GDPR-K):

• General Age Restriction (18+): You must be at least eighteen (18) years of age (or the legal age of majority in your jurisdiction) to download, create an account, or access the Service. If you are under 18, you are strictly prohibited from using the Service. Any account found to violate this threshold will be permanently banned and all stored profile data purged without notice.
• Mature/Fictional Roleplay Gate (18+): The Service may feature optional fictional dramatic, romantic, or mature-themed roleplay settings. Access to these specific features requires an explicit, affirmative confirmation from the User stating they are at least eighteen (18) years of age.
• Fraudulent Age Misrepresentation & Sworn Attestation: Any user who falsifies their age, enters fraudulent birth dates, or misrepresents their identity is in material breach of this Agreement and guilty of fraudulent misrepresentation under applicable civil and criminal law. The Developer is entitled to rely in good faith upon the user's explicit sworn electronic attestation and Google Play Store account age metadata.
• Parental Responsibility & Indemnification: It is the sole responsibility of parents and legal guardians to monitor their minor children's internet access and application usage. Parents or legal guardians who permit, fail to supervise, or provide payment methods or devices to minors who falsify their age agree to defend, indemnify, and hold harmless the Developer from any claims, disputes, regulatory inquiries, fines, or liabilities arising from such unauthorized access.

3. FICTIONAL AI COMPLIANCE & GENERAL DISCLAIMER

Please read this section carefully before interacting with any generative agents on the Platform:

A. Purely Fictional Outputs

All virtual characters, descriptions, avatar designs, speech patterns, messaging turns, images, and voice segments synthesized on the Platform are dynamic outputs of Generative Artificial Intelligence (Generative AI) models. They are 100% fictional creations for entertainment purposes only. None of the statements, behaviors, or storylines depict real-world historical events, real living or deceased individuals, existing corporations, religious organizations, or legal entities.

B. AI Hallucination & Accuracy Waiver

Generative models are mathematically bound to predict language sequences and are inherently susceptible to "hallucinations" (generating logic errors, false claims, historical inaccuracies, or contradictory statements). The Developer makes absolutely no representation, warranty, or guarantee concerning the accuracy, truthfulness, safety, or moral correctness of any text, voice, or image generated by the AI.

C. No Professional Counsel (Medical / Legal / Financial)

Under no circumstances shall any chat output, generated dialogue, or advice from virtual agents be interpreted as, or relied upon as, medical, psychological, psychiatric, therapeutic, financial, tax, or legal counsel. The Service is not a substitute for human professional support. If you require medical or psychological assistance, you must seek help from a qualified professional immediately.

D. Psychological and Emotional Independence

You acknowledge that the virtual characters are non-sentient algorithmic configurations and do not possess genuine human emotions, empathy, or consciousness. The Developer accepts zero liability for any psychological distress, emotional attachment, real-world relationship impairment, or dependency resulting from your interactions with the Platform.

E. Mental Health & Crisis Resources

If you or someone you know is experiencing a mental health crisis, thoughts of self-harm, or suicidal ideation, please immediately contact a qualified mental health professional or an emergency crisis service in your country. The Platform is not a crisis intervention service and cannot provide emergency support. Global resources include:

• Turkey (Türkiye) — 182: Suicide Prevention Hotline (ALO 182)
• USA — 988: Suicide & Crisis Lifeline
• UK — 116 123: Samaritans
• EU — 116 123: European Helplines Network
• International Directory: iasp.info/resources/Crisis_Centres

The Developer reserves the right to surface crisis resource information within the app interface when potentially distressing topics are detected, in compliance with platform safety standards.

4. DATA BREACH, CYBERSECURITY & PERSONAL ASSET SHIELD

By using the Platform, you acknowledge and accept the physical limitations of online services and cloud data storage:

A. Third-Party Cloud Infrastructure

The Service is executed and hosted utilizing enterprise third-party infrastructure networks, primarily Google Cloud Platform, Google Firebase, Google Vertex AI, and OpenRouter (enterprise LLM inference endpoints). While the Developer applies industry-standard structural safeguards—specifically including AES-256-GCM encryption for storing conversation turns and message databases—no transmission method over the internet or cloud architecture can guarantee absolute immunity to security breaches.

B. Complete Waiver of Personal Liability for Data Leaks

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE INDIVIDUAL DEVELOPER SHALL NOT BE HELD LIABLE—PERSONALLY, CIVILLY, FINANCIALLY, OR CRIMINALLY—FOR ANY DATA COMPROMISE, SYSTEM INTRUSION, UNAUTHORIZED DATABASE ACCESS, THIRD-PARTY CLOUD INTERCEPTION, ZERO-DAY SECURITY EXPLOITS, OR UNAUTHORIZED LEAKAGE OF STORED CHATS, AVATARS, OR USER IDENTIFIERS. USER ACKNOWLEDGES THAT THESE BREACHES ARE SYSTEMIC INFRASTRUCTURE RISKS AND NOT THE DIRECT FAULT OF THE INDIVIDUAL DEVELOPER.

C. Sole Remedy & Personal Asset Immunity

IN THE EVENT OF A CYBERATTACK, UNPERMITTED DATA ACCESS, OR LOSS OF DATA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO IMMEDIATELY REQUEST THE TERMINATION OF YOUR ACCOUNT AND COMPLETE REMOVAL OF YOUR DATA FROM THE Platform’s ACTIVE FIRESTORE DATABASE. NO CLAIMS OF ANY KIND MAY ATTACH TO THE PERSONAL ASSETS, ACCOUNTS, REAL ESTATE, OR PRIVATE PROPERTY OF THE INDIVIDUAL DEVELOPER.

5. INTELLECTUAL PROPERTY & CONTENT POLICIES

A. Developer Intellectual Property

All software source code, compilation binaries, layout designs, visual themes, typography files, branding elements, logo vector designs (specifically Ryuko AI visual markers), backend cloud architecture designs, and default character profiles remain the exclusive intellectual property of the Developer. You are granted a limited, personal, non-transferable, revocable license to run the app binary on your personal mobile device.

B. User-Generated Content (UGC) License

When you create a custom character, upload a profile icon, write a bio, or customize prompts, you retain ownership of your original input values. However, to operate the Service, you hereby grant the Developer a perpetual, worldwide, royalty-free, sublicensable, non-exclusive license to host, cache, distribute, modify, transmit, and display your UGC solely for execution on the Platform.

C. DMCA and Global Copyright Enforcement

We respect the copyright of artists and creators. If you believe any user has uploaded an avatar or description violating your copyright, report it immediately to support@ryukoai.net with detailed proof of ownership, and the content will be removed within 48 hours.

6. ECONOMICS, SUBSCRIPTIONS & VIRTUAL GOODS LICENSE

A. In-App Currency License & Merchant of Record

All in-app purchases of virtual currency (Coins, Stars) and Premium Subscriptions (Lite, Plus, Ultra) represent restricted, temporary, revocable, non-transferable digital licenses to utilize specific features within the Platform. Google LLC (or Apple Inc.) is the exclusive Merchant of Record for all billing transactions. Virtual goods have no real-world cash equivalence, cannot be converted to fiat currency, and are completely non-refundable once issued.

B. Termination for Cause & Forfeiture of Balances

If your account is suspended or permanently terminated due to violation of prohibited safety rules (e.g. CSAM, harassment, payment exploits, DDoS), all remaining virtual balances, coins, and active subscription periods are immediately forfeited without compensation or right to refund.

C. Statutory Right of Withdrawal Exception & Platform Refund Policy

Pursuant to European Consumer Rights Directive Article 16(m) and Turkish Distance Contracts Regulation Article 15/1-ğ, you explicitly agree that by purchasing virtual currency or starting a subscription, performance begins immediately, and you waive your statutory 14-day right of withdrawal or return. All subscriptions automatically renew unless cancelled before the renewal date through your device's subscription portal (Google Play Billing / Apple App Store). Cancellations take effect at the end of the current billing period.

Notwithstanding the above, Google LLC independently provides a limited refund window for qualifying purchases made through Google Play, which may override this policy at Google's sole discretion. To request a refund within any applicable platform window, visit Google Play Order History. The Developer has no control over and bears no liability for Google's refund decisions.

7. PROHIBITED USERS & SAFETY ZERO-TOLERANCE

The Developer enforces a strict, zero-tolerance policy against dangerous and illegal activities worldwide. You agree not to use the Platform to:

• Create, store, generate, or transmit any sexualization, exploitation, or abuse of minors (Child Sexual Abuse Material - CSAM). Any attempt will result in immediate permanent IP banning, device blacklisting, and reporting to NCMEC (National Center for Missing & Exploited Children) and law enforcement.
• Promote, encourage, depict, or provide instructions for suicide, self-harm, or severe acts of violence.
• Execute automated data scraping, denial of service (DDoS) attacks, payment spoofing, or attempts to bypass security restrictions.

8. DISPUTE RESOLUTION, APPLICABLE LAW & GLOBAL ARBITRATION

A. Governing Law

This Agreement and any disputes arising from it shall be governed by, and construed in accordance with, the laws of the Republic of Turkey, without regard to conflict of laws principles.

B. Exclusive Court Jurisdiction & Forum Non Conveniens Waiver

Any legal action, suit, or claim arising from this Agreement shall be brought exclusively in the Courts and Execution Offices of Istanbul (Caglayan), Turkey. Users worldwide irrevocably waive any objection based on improper venue or inconvenient forum (forum non conveniens).

C. Global Class Action Waiver

ALL DISPUTES MUST BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS. YOU IRREVOCABLY WAIVE THE RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE ARBITRATION OR LITIGATION INVOLVING THE PLATFORM IN ANY JURISDICTION GLOBALLY.

D. Maximum Monetary Liability Cap

IN ALL CIRCUMSTANCES, THE MAXIMUM AGGREGATE LIABILITY OF THE INDIVIDUAL DEVELOPER FOR ALL CLAIMS OF ANY KIND SHALL BE STRICTLY LIMITED TO THE LOWER OF: (1) THE TOTAL FEES PAID BY YOU FOR PREMIUM SUBSCRIPTIONS TO RYUKO AI IN THE PRECEDING THIRTY (30) DAYS, OR (2) $10.00 USD.

9. EXPORT CONTROLS & INTERNATIONAL SANCTIONS

You represent and warrant that you are not located in a country subject to a U.S., EU, or international government embargo or designated as a "terrorist supporting" country, and that you are not listed on any government list of prohibited or restricted parties.

10. SEVERABILITY & ENTIRE AGREEMENT

If any single provision of this Agreement is held invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the validity and enforceability of the remaining provisions shall not in any way be affected or impaired. This Agreement constitutes the complete and exclusive understanding between you and the Developer regarding the Platform.

11. AMENDMENTS & TERMINATION

The Developer reserves the right to modify this Agreement at any time. Your continued use of the Platform after changes have been posted constitutes binding acceptance of the updated terms. The Developer reserves the right to suspend, terminate, or delete your account at any time at our sole discretion, with or without prior notice, if you violate any provision of these Terms.

12. ACCOUNT DELETION (RIGHT TO BE FORGOTTEN)

You may permanently delete your account and all associated personal data at any time: in-app via Settings > Oturum & Veri Yönetimi > Hesabı ve Tüm Verileri Sil (request queued immediately; full purge completes within 7 days), or via our Account & Data Deletion Portal. See §5 of the Privacy Policy for full scope and timelines.